Etiquette

We suggest arriving at least 15 minutes or more prior to your scheduled appointment. This will allow you time to check-in, and will ensure you are able to begin your treatment on time. Our beautiful relaxation lounge serves revitalizing tea, filtered water and offers a tranquil space to unwind prior to your treatment. You are welcome to come earlier or stay later and enjoy The Parkside Hotel’s gym, pool and hot tub facilities to further soothe aching and tired muscles. 

The Parkside Spa is a peaceful environment. Children aged 12 to 18, are welcome accompanied by a parent or guardian. In respect for our other spa guests, please do not arrange to have your children accompany you to your appointment. In keeping with our relaxing environment, please turn off any electronic devices prior to entering the spa.

The Parkside Spa relaxation lounge
couple entering the parkside spa's glass doors
the couples treatment room at the parkside spa

woman working out at the parkside hotel & spa
lounge chairs by the pool at The parkside hotel & Spa
woman enjoying a pedicure at The Parkside Spa
The Parkside Spa front desk

Privacy

Robes and sandals are provided for treatments that require them. Our professional therapists are trained in draping procedures to ensure complete privacy and will guide you through your treatment; however, for your comfort, please discuss any questions you may have with your therapist.

Cancellation & Reservation Policy

The Parkside Spa accepts Visa, MasterCard and American Express or your gift certificate number to secure your reservation.
If you are unable to make your scheduled appointment, please cancel with at least 24 hours notice for a single treatment, or 48 hours for a package or group reservation. Spa appointments which are not cancelled in this time frame will be subject to a cancellation penalty of 50% of the cost of the treatment(s) booked. No-shows will be charged the full cost of the treatment(s) booked.
Gratuities are always accepted and gratefully appreciated by the therapists for great service. Industry standard is generally 15%.
An automatic 18% gratuity will be applied to groups of 4 or more people.

Parking

For your convenience please use the Humboldt street parking for up to 2 hours. For longer visits, visit Guest Services for an underground parking pass.

Gift Certificates

The Parkside Spa issues gift certificates for any desired dollar amount or service type. They are available in spa or by mail. All gift certificates are non-refundable.